Certworth
applies a proven implementation methodology to ensure a timely
and successful deployment of the systems that are designed to
improve your business processes. Certworth has been involved with some very challenging Microsoft Dynamics deployments and has had successful implementations for each of its clients.
The implementation process includes the following stages:
Our
approach has enabled hundreds of clients to smoothly and
cost-effectively implement their solution, and move their organizations
ahead of the competition.
Project Management
Proper project management underlies the entire Certworth implementation process.
- Project managers identify the resources, milestones and success factors that will ensure a seamless implementation.
- Project plans are created to align business objectives and strategic initiatives.
- Project budgets are created, maintained, and assessed on an on-going basis to allow for the effective use of allocated funds.
- Top-notch communication between all stakeholders and participants is maintained.
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Business Requirements Planning
Our
team of professionals undertakes a thorough review and analysis of your
current systems and businesses processes. This activity allows for an
assessment and evaluation of areas within your business that can either
be (1) eliminated or (2) improved to enhance organizational
productivity and efficiency.
Gap
analyses are completed, solutions designed and recommendations made:
Certworth professionals work closely with you to determine the necessary
elements that will make your implementation successful.
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System Installation and Configuration
Your existing hardware infrastructures will be assessed by our team of
professionals. We will make recommendations that provide for a sound,
stable installation of your application investment. This process
warrants the integrity of your Microsoft Dynamics solution, right from
the start.
When
the Microsoft Dynamics GP or the Microsoft Dynamics CRM systems are
configured, we match these Microsoft Dynamics solutions to your defined
business requirements in the most efficient and cost effective manner.
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Data Conversion
Data conversion dilemmas:
- What data needs to be converted and transferred to the new system?
- What is the most effective way to convert the data?
Certworth ’s
experienced team can assist you with these difficult decisions and help
you efficiently execute the data conversion process.
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Training
Quality training is important for a number of reasons:
- It contributes to the success of the new implementation.
- It allows you to maximize your investment.
- It is an integral part of the change management of any new system.
Certworth
can help you assess your specific needs and design a customized
training plan. We use Microsoft’s On-Line training and our own
Microsoft certified consultants to provide this training in a cost
effective and efficient manner.
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Trial Period
During the business requirements planning stage, Certworth worked with you to
determine what made the most sense for your business, matched your
budget requirements and your risk management requirements to meet your
specific needs.
The
trial period gives you the opportunity to see your new solution in
action; to verify, in parallel work, that it does indeed satisfy your
requirements.
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Go Live
With much anticipation and hard work, the moment of truth has arrived.
Our Certworth professionals will be by your side and guide you through your
first cycles. Our Go Live support is second to none and augments
the training provided earlier in the implementation process.
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Project Review
After any major project, a final project review is completed. This
final stage of the implementation process allows both the client and
Certworth to:
- Evaluate the success of the project
- Provide lessons learned for future projects
- Determine the support requirements
- To plan future phases, if required
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