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How can Certworth help your business achieve new levels of sales and customer service?
By integrating the tools and capabilities of Microsoft DynamicsT CRM
Microsoft Dynamics™ CRM is a complete Customer Relationship Management solution that provides all of the tools and capabilities needed to create and easily maintain a clear picture of customers from first contact through purchase and post-sales. With modules for sales, marketing, and customer service, Microsoft CRM delivers a fast, flexible, and affordable solution that drives consistent, measurable improvements in every business process, enables closer relationships with customers, and helps your company achieve new levels of profitability.
Certworth can custom tailor a system to help your business increase sales, satisfaction and service. Microsoft's Customer Relationship Management solution, Microsoft DynamicsT CRM, combines the rich capabilities of best-in-class CRM with the ease of Microsoft Office. Do you need to be up and running fast? Choose to host Microsoft CRM for on-demand Customer Relationship Management or implement your CRM software in-house, and leverage Certworth's expert support and professional services.
Built on reliable industry-standard technology, Microsoft DynamicsT CRM easily adapts, grows, and scales right along with your business. Unlike most web-based sales automation solutions, Microsoft DynamicsT CRM provides deployment options- on-premise, or hosted Microsoft DynamicsT CRM on demand - with the flexibility to change as your business needs change.
Click here for more information on Microsoft Dynamics™ CRM.
Sales: Microsoft Dynamics CRM Empowers Your Entire Sales Cycle
Microsoft Dynamics™ CRM helps your salespeople become more efficient tracking sales, managing teams, and better accessing decision-driving information. From the office or the road, sales people have comprehensive, easy-to-customize sales force automation capabilities that let them quickly connect to data, respond to customers, and capitalize on opportunities as they happen. Microsoft Dynamics CRM is a powerful sales edge for your team—and a huge driver for your business’ success.
Marketing: Microsoft Dynamics CRM Maximizes Your Marketing Efforts
Microsoft Dynamics™ CRM turns your business analytics into actionable knowledge. You’ll get a deeper understanding of your customer’s motivations so you can better target your marketing efforts, online and offline. Respond faster to emerging opportunities, track campaign results, fine-tune messaging, and use your marketing dollars more efficiently and effectively. Microsoft Dynamics CRM transforms your data into marketing campaigns that get higher response rates. And that translates into more revenue for your business.
Customer Service: Microsoft Dynamics CRM Benefits Your Customer Service Relationships
Your customer service team is the frontline of support and when they can do their job well, they can foster relationships that help your business thrive. With Microsoft Dynamics™ CRM you’ll not only build stronger relationships with your customers—you’ll actually reduce costs inherent in providing excellent customer support.



